The type of request, artist you want to request for, the tier you are looking for, and any other additonal information you would like to mention that is not within our request process.

Once you have submited a commission request, you can go to the ARTISTS PAGE to browse our artists list. You may add them to your commission prefer artists list and adjust the prefer priorty in the DASHBOARD. Please make sure you check the artists' level and their schedule status before you add them to your prefer list.

Just like you have your fav artists, artists will have their priority of work. We will try to match your request, but there is a chance that your request will get denied if you go for a specific artist. We will reach out to you and try to work it out with you if this happens.

It depends, we will review your submission and see if it fits with our requirements. Once we have a final analysis, we will provide you with the option of ok to proceed, need touch up, or we can handle the work for a specific price.

It depends, we will review your submission and see if it fits with our requirements. This is more complicated and we will have to discuss with you in detail.

Each order will usually take around 1 month from start to finish, though time do vary based on amount of content created for the order or the time communication takes. We usually encourage client give us feedback within 1-3 days to prevent delay on the project, and we have multiple deliverable stages to ensure each order is on track to the best of our abilities.

We can modify the model once for the standard tier and below, and twice for advance tier and above. Once the rigging process started, you can no longer change the design of the model.

Yes, but there will be penalty and it differs based on the artist and what stage you are in the process. Please refer to the Terms and Conditions for detail.

We do allow for resell on some of our Licences, please check our Terms and Conditions for more details or talk to us about it, we are happy to explain to you.

It is possible. We will help you schedule and prioritize you in the queue. Additional fees will be required, but we will take care of the process.

It is not required with us but we will greatly appreciate it if you do. Please mention "Elda Solar",link our site, or tag us on Social Media.

Nope, it is all yours once it is delivered. You will have all the standard license rights based on your choice and we will reserve the right to show you off in our portfolio or feature you. Check our Terms for details.